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16 hours, 4 hospitals: Ordeal of a Covid patient

59-year-old dialysis patient was became clear of SevenHills, Cooper and KEM prior to in the end getting admitted at Nair Hospital, where too she had to stay up for 7 hours

A 59-yr-old Covid-positive lady had to wait 16 hours and visit 4 other hospitals prior to getting admitted in a health facility on Thursday. Gayatri Chitlangia, who requires dialysis, and her son had to visit 4 civic hospitals prior to she in the end controlled to get a bed at BYL Nair Hospital on Thursday.

Gayatri, who suffers from renal failure, requires dialysis 3 times every week. On Thursday, when she reached Kandivali Hitwardhak Mandal dialysis heart at 10 am she was instructed that she had examined fantastic for Covid-19 and may just now not get dialysis there anymore. Her son Anchit, 35, instructed Mumbai Mirror, "She had last got her dialysis on April 18. On April 21, she was told that her dialysis could not be done as her Covid-19 test results were awaited. On Thursday, April 23, she needed dialysis desperately as she had not passed urine in days."

According to Anchit, there was no ambulance to take his mom to health facility so he employed an auto rickshaw to Seven Hills health facility in Marol whilst he rode his motorcycle. At Seven Hills health facility, he was instructed to visit R N Cooper health facility in Juhu. "The security guard at Seven Hills did not allow us to enter beyond check point. Why is there no proper information for patients like us who are clueless about where to go?" Anchit requested. From there, they reached Cooper by the similar auto rickshaw. Meanwhile, he additionally tweeted to Mumbai Police for help. At Cooper, they had been instructed that there was no dialysis facility available at Cooper. "I requested them to provide an ambulance to go to KEM hospital. They asked me to wait. After waiting for five hours, we were told that an ambulance was not available as it was meant only for critically ill patients and my mother was asymptomatic."

Anchit then booked an Ola to achieve KEM Hospital in Parel. At KEM, they had been instructed to return house and that they'd be told each time a bed for Covid-19 patient on dialysis changed into available. "But how may just I go again with a corona- fantastic patient? Would my society take us again? Also where would we have now were given dialysis completed? So I made up our minds to go to BYL Nair health facility at Mumbai Central in an Uber."

In all this time, Anchit and his mom may just most effective organize to drink some tea to maintain themselves. "My mother was exhausted and we were anxious and desperate. My wife was also making calls and she got in touch with a social worker Deepak Singh. After reaching Nair hospital at 7 pm, I called him as they were also refusing to admit my mother citing no beds available for dialysis covid-positive patients."

Anchit clicked photos and movies of his mom, which Singh posted on social media. Singh additionally made many calls however nothing seemed to work. Finally, at 2 am, she in the end were given admission. "The whole experience of getting my mother admitted to a BMC hospital was nothing but a nightmare. There must be a system in place," said Anchit.

Deepak demanded that the BMC must supply higher details about where corona-positive patients, particularly the ones requiring dialysis, must go. "The auto rickshaw driver, Uber and Ola drivers were also exposed to the infection even though the patient was wearing mask. This spread can be avoided if patients are well informed and ambulances are made available," Singh said.

Anchit works within the personal sector and says he needs to spend over Rs 20,000 a month on his mom's treatment. He can't have the funds for to admit her to a private health facility.

Vaibhav Majgaonkar, coordinator of KHM dialysis centre, said that there are 78 dialysis patients at the centre and as in step with new tips all had been examined of whom two examined fantastic. "We advised them to go to a BMC hospital and see a nephrologist as we can't offer services to these patients anymore," Majgaonkar said.

When requested about the case, Suresh Kakani, further municipal commissioner, said that he did not have precise details about this particular case however said the delay may have been brought about as a result of health facility beds being full. "But all patients need to know we have created a corona helpline 1916 where any patient can call and seek information before directly reaching the hospitals. This applies to general patients, dialysis patients and others. A call to the helpline can avoid delays and patients can be directed where the beds and facilities are available."

Cooper health facility Dean Dr Pinakin Gujjar said that his health facility doesn't have dialysis facility. Dr Ramesh Bharmal, director of primary civic hospitals did not respond to queries from Mumbai Mirror.

Hospitals for Covid+ dialysis patients
· Kasturba

· Nanavati
· Saifee
· Seven Hills

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