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2 share Ola OTP with driver, lose e-wallet money

MUMBAI: Two finance pros misplaced Rs 14,000 in a fraud involving the app of a cab aggregator and its e-wallet inside the house of minutes on Friday morning.

Both live in the similar posh residential complicated on Jogeshwari-Vikhroli Link Road (JVLR) and were conned by the similar Ola driving force. Ola mentioned it has suspended the motive force.

Viraj Prasad, a chartered accountant, had booked an Ola cab from Oberoi Splendor to commute to his place of work in Prabhadevi. When he known as the motive force to ask the place he had reached, he mentioned he used to be finding it tough to locate the destination and requested him to percentage an OTP despatched by Ola by SMS. It used to be different from the OTP on the app to begin a adventure. Unsuspectingly, Prasad shared the OTP and his app used to be quickly disabled. Later, he realised he had misplaced Rs 10,000 from his Ola Money account.

Nitin Mathur, a finance government with a best TV channel, too, had known as an Ola and misplaced Rs 4,000 from his Ola Money account in a repeat act. Both believe the motive force with the assistance of accomplices will have taken over their Ola apps with the OTP and used their Ola money for shopping.

Prasad has filed a written criticism at the Meghwadi police station. Mathur took Twitter to specific his agony.

An Ola spokesperson mentioned: "We constantly engage with customers to educate them about their security and to not share any personal details like login credentials, OTP, etc. with anyone, including those claiming to be representing Ola. We do not seek credentials, OTP and such information from customers."

When anyone tries to log in using another person's phone quantity on a newly downloaded Ola app, the gadget generated OTP message goes to the user's registered cellular quantity to stop its misuse. "We have come across several such instances but there is no clarity how the fraud has been committed. The transaction could not have been completed without the OTP," mentioned suggest Prashant Mali, a cyber safety expert.

Cab aggregators declare they never percentage consumers' main points with drivers. Once consumers name drivers, the drivers be told the app users' phone numbers.

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