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Couple orders mobile online, gets bars of soap

KOLKATA: Online shopping gets more horny throughout Republic Day, when most sensible online retail chains offer horny discounts and exchange gives. But additionally it is the time when fraudsters strike essentially the most, mentioned police.

A Baguiati couple — Neeraj Kumar, who works at a private firm, and his wife, Preeti, a schoolteacher — learnt it the onerous means closing Tuesday. The couple has now determined to manner the shopper court docket if the corporate fails to deal with their grievances. But they are not on my own. Kolkata Police and Bidhannagar Police mentioned they have won lawsuits of irregularity even from some portals.

Neeraj mentioned they found that an online gross sales portal used to be offering a costly cell phone at an unusually low worth in go back for outdated phones. They saw the advertisement on January 20 (the offer used to be to be had until January

23) and determined to avail the offer on the identical day. “The next day, they were given an SMS, informing them that the consignment would reach them on January 22. His wife used to be at home when the product used to be delivered. She matched the OTP, permitted the package deal and passed over the outdated cell phone to the delivery boy. She first discovered something used to be amiss when she found that the field of the cellular didn't match the only she had ordered. Finally, when she opened the package deal, she found two bars of soap within. When she lodged an professional criticism, the cellular firm sought 5 days to probe it,” mentioned a source.

Police mentioned the trend is not new. In 2016, officials of a leading online portal advised CID officials that fraudsters have been using their name to cheat customers.

The cyber mobile and antibank fraud phase of detective department claimed that around 50% of all of the cases registered underneath the IT Act with them are related to fraudulent gross sales on web or bank card frauds.

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